Who should be informed of long-term management goals to aid in evaluating effectiveness?

Informing field personnel about long-term management goals is essential because they are directly involved in the day-to-day operations and execution of those goals. Their insights and experiences on the ground are invaluable for evaluating the effectiveness of the established management strategies. Field personnel can provide feedback on the practical implications of these goals, as well as any challenges or successes encountered during their implementation. This participatory approach ensures that the management goals are not only understood but also relevant, leading to a more effective evaluation process.

While top management, external auditors, and training staff play important roles in the organization, they do not have the same level of direct interaction with the practical aspects of the management goals as field personnel. Top management may be concerned with overall strategy, external auditors with compliance and accuracy, and training staff with skill development, but it is the field personnel who are best positioned to assess the real-world effectiveness of long-term management objectives.